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For access issues, tool questions or programme details, tell CNM what you were trying to do and what happened.
For a technical problem, include the page or tool name, your device and any error message. You can share a screenshot with personal details hidden.
Never send your password or one-time sign-in codes.
Common starting points.
Understand the approach, the fit and the next step.
I need help accessing a tool.
Tell CNM which tool you are trying to use, how you normally access it and what message you see. Access may depend on your selected programme; request confirmation rather than purchasing again.
I have a question about my programme.
Ask CNM to confirm your selected modules, duration, support, review schedule or fees. Refer to your written enrolment details where possible.
The audit or website is not working.
Include the page address, your browser and device, and the step where the issue occurs. Avoid sending passwords, sign-in codes or unnecessary student records.
Tell us what happened.
Use the direct email or phone number to explain the issue. Include enough context to help CNM understand the problem.
The email link opens a draft in your email app. You choose what to share and when to send it.
Jaipur, Rajasthan · Online student support
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